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Privacy Policy

Privacy Policy — Ecomama

Privacy Policy

Online store ecomama.com.ua

This Privacy Policy applies to all types of information that the Online Store may obtain about the User while using the programs, goods and products presented in the store.

The Administration of the Online Store greatly respects the confidential information of all persons who visit the Site and strives to protect the privacy of personal data, creating the most comfortable conditions for using the Site's services.

By using the services of the Online Store https://www.ecomama.com.ua/, the user expresses their agreement with this Privacy Policy.

1. Definitions
Personal Data

Information about an identified or identifiable individual, including IP address, location data, internet identifier, and information collected through Cookie files.

Processing of Personal Data

All types of actions with personal data: collection, accumulation, storage, updating, use, transfer, blocking, deletion or destruction of personal data.

User

A person who has accessed the Online Store Website via the Internet and uses its resources.

Cookie

A small amount of information sent and stored on the User's computer by a network server each time the site is accessed.

2. General Provisions

By using the Online Store website, the User acknowledges full agreement with the Privacy Policy and the terms of personal information processing.

If the User disagrees with the terms of the Privacy Policy, they must stop using the Online Store's services.

The Administration does not verify the accuracy of personal data provided by the User.

3. Subject of the Privacy Policy

The Privacy Policy defines the Administration's obligations regarding non-disclosure and confidentiality of personal data provided by the User during registration or order placement.

List of personal data collected:

  • Full name
  • Contact phone number
  • Email address
  • Delivery address
  • Place of residence
  • IP address, Cookie files, browser information, time of access to the site
4. Purpose of Collecting Personal Data

The User's personal information may be used for:

  • Identifying the User on the Website
  • Providing access to the Online Store's resources
  • Establishing and maintaining communication
  • Confirming and processing orders
  • Providing information about order status
  • Processing and receiving payments
  • Providing customer and technical support
  • Providing information about updates and special offers (with User's consent)
5. Methods and Terms of Personal Data Processing

Personal data is processed without time limits by any legal methods.

Personal data may be transferred to third parties (courier services, postal organisations) exclusively for order fulfilment purposes.

The User's personal information may be provided to government authorities exclusively on the basis of applicable legislation.

In case of loss or disclosure of personal information, the Administration undertakes to notify the User.

6. Obligations of the Parties

The User undertakes: to provide accurate personal data and update it when changes occur.

The Administration undertakes: to use information exclusively for the purposes set out in clause 4 of this Policy; to ensure reliable storage of information and prevent its disclosure without the User's permission.

7. Liability of the Parties

The Administration is liable for damages caused by unlawful use of the User's personal information.

The Administration is not liable if confidential data became publicly available earlier, was obtained from third parties, or was disclosed with the User's permission.

8. Dispute Resolution

Before going to court, the Parties undertake to submit claims in writing. The recipient of the claim must notify the claimant in writing of the results within 30 calendar days.

The norms of the current legislation of Ukraine apply to this Policy and the relations between the User and the Administration.

9. Use of Cookie Files

Cookie files are small text files stored on the User's devices. They are safe and do not contain viruses.

We use the following types of Cookies:

  • Essential — necessary for the website to function, cannot be deactivated
  • Analytical — for analysing user behaviour on the site (anonymously)
  • Personalisation — for providing personalised offers
  • Advertising — for displaying relevant advertising

Persistent Cookie files are stored for up to 60 days from the time they are saved or until deleted by the User.

10. Additional Provisions

The Administration reserves the right to make changes to this Privacy Policy without obtaining the User's consent.

The new Privacy Policy comes into force from the moment it is posted on the site.

All questions regarding this Privacy Policy may be directed through the relevant section of the Website.